1. 运输
1)运费
免费送货条件:
- 加拿大、美国和韩国:订单满 75 美元(或韩国满 75,000 韩元)即可免运费。
低于免费送货门槛的订单的标准运费:
- 加拿大、美国和韩国:对于低于 75 美元(或 75,000 韩元)的订单,需支付 17.99 美元/加元(或 15,000 韩元)的运费。
注意:运往育空地区、西北地区和努纳武特地区的订单可能会产生额外运费,如需额外运费,我们将通过电子邮件与您联系。第三方平台卖家销售和配送的商品不提供免费送货优惠。
2)交付标准
订单通常在 1 个工作日内发货。美国东部时间上午 11:00 之前下的订单通常会在当天发货。
- 加拿大:通过加拿大邮政或 UPS 预计送达时间为 1-3 个工作日。
- 美国:通过加拿大邮政或 UPS 预计送达时间为 5-10 个工作日。
- 韩国:预计送达时间为 4-5 个工作日。
配送时间可能因地区而异。国际订单请联系我们的客服获取详细信息。
3)国际订单:进口商品及税费
请确认您所在国家/地区的海关法律是否允许进口营养补充剂和草药。任何海关费用或问题(例如扣押、费用、损失或退货运费)均由购买者承担。
2. 订单处理和取消
1)处理时间:
订单通常会在下单后 1 个工作日内处理并发货。请注意,收到订单确认并不代表接受订单,Caforia 保留拒绝处理或发货任何订单的权利。
2) 缺货/延期交货:
如果商品暂时缺货,我们将通过电子邮件通知您。如果您在收到订单后遇到任何问题,请在一周内联系我们的客服,我们将及时为您提供帮助。
3)订单取消:
如果您需要取消订单,请联系我们的客服,我们将立即为您提供帮助。
3. 退货和退款
Caforia 致力于确保客户满意,我们对 Caforia 直销产品(卖家:Caforia,制造商:David Health)提供 100% 满意保证。请注意,清仓商品和加拿大境外的订单仅在存在缺陷的情况下才可退货。
1)退货流程
a. 联系客服:请提供您的订单号、姓名、退货商品及退货原因。提交退货申请前请勿寄出商品。
b. 退货运费:除非商品有缺陷或存在运输错误,否则客户需承担退货运费。
c. 不可退还的运费:退货时,任何已支付的原始运费均不予退还。
退货通常会在收到货后两周内处理。处理完成后,退款将在您的付款方式中显示,预计需要 2-10 个工作日,但根据您的服务提供商,可能需要最多一个结算周期。
退货地址(仅适用于由 Caforia 销售和运送的产品):
卡福里亚
弗林特路 1111 号,25 号
加拿大安大略省北约克
M3J 3C7
电话:416-739-8228
如果您对配送、退货或退款有任何疑问,我们的客服团队将竭诚为您服务。感谢您选择Caforia,祝您拥有健康满意的购物体验!
补充信息
It was my first time interacting with a holistic nutritionist and the consultation just blew my mind in regards of how much information we actually don't know about supplements. I used to always buy OTC, and never worked. Now that the nutritionist guided me on how ingredients work together in combination with my specific health goals, I'm feeling way better cause indeed I felt difference. Do recommend.
Easy, fast and effective! Never tried to educate myself regarding supplements, and since i stopped buying over the counter, the supplements (believe or not) are actually improving my health issues. Going to this holistic and natural life has been a great experience to my mind and body.
I booked last month and I got a very detailed and precise video call with their nutritionist. Loved the experience. It was my first time trying to address health concerns through nutrition, and after her explanation I could see that remedies are not the best solution after all! Many diseases are affected by our diet and our lifestyle, and having a boost of the right vitamins that our body needs is a better and cheaper solution.
One of my dearest friends recommended to see a holistic nutritionist and especially from Caforia. I was dubious at the beginning, but after I met the in-house nutritionist and talked to her about my health conditions, her recommendation absolutely worked! And I still can't believe. Didn't have to buy any medicine or drugs, just natural supplements that my body was in need, and ta-dan, my work is responding positively! Will recommend to anyone who is looking for more natural and less abusive treatments, regardless your condition natural ways are always the best solutions!

