Shipping policy
📦 Shipping Policy
1️⃣ Shipping Rates
✅ Free Shipping Countries
Free shipping is available only for the following countries:
🇨🇦 Canada
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Free shipping on orders over $75 CAD
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Orders under $75 CAD → $17.99 CAD shipping fee
🇰🇷 South Korea
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Free shipping on orders over ₩75,000 KRW
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Orders under ₩75,000 KRW → ₩15,000 KRW shipping fee
⚠️ Free shipping does not apply to Marketplace (third-party seller) products
🌎 All Other Countries
Free shipping is not available outside Canada and South Korea.
The following base shipping rates apply at checkout:
| Country | Shipping Fee |
|---|---|
| United States | $19 |
| China | $45 |
| Australia | $47.90 |
| France | $40 |
| Germany | $40 |
| Hong Kong | $42.90 |
| Italy | $39.90 |
| Japan | $42.90 |
| Malaysia | $42.90 |
| Morocco | $67.90 |
| New Zealand | $47.90 |
| Philippines | $55.90 |
| Portugal | $39.90 |
| Singapore | $42.90 |
| Sweden | $39.90 |
| Taiwan | $42.90 |
| Thailand | $49.90 |
| UAE | $58.90 |
| UK | $39.90 |
🚚 Remote Area Surcharge
Additional shipping fees may apply for:
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Remote areas
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Island regions
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Locations requiring special delivery handling
If applicable, customers will be notified before shipment.
2️⃣ Delivery Standards
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Orders completed before 10:00 AM (EST) are shipped the same business day.
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All orders are shipped within 1 business day.
📦 Estimated Delivery Times
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Canada: 1–5 business days
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United States: 5–13 business days
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South Korea: 4–5 business days
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Other countries: Delivery times vary by region
📧 A tracking number will be automatically emailed once your order ships.
🏔 Remote or rural areas may experience longer delivery times.
🇺🇸 U.S. Customs Notice
As of August 2025, U.S. shipments are subject to a pre-paid customs duty verification process before customs clearance.
This may result in longer processing times at U.S. customs compared to previous years.
3️⃣ International Orders & Customs
For international orders, customers are responsible for ensuring:
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The product complies with local import regulations
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Any applicable customs duties or taxes
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Costs related to seizure, disposal, or return due to customs issues
All customs-related charges and risks are the responsibility of the customer.
4️⃣ Order Processing & Cancellations
🛒 Order Processing
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Orders are shipped within 1 business day.
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Electronic or paper receipts do not constitute final acceptance of the order.
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We reserve the right to refuse order processing or shipment if necessary.
📦 Out of Stock / Errors / Pricing
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Customers will be notified promptly via email if an item is temporarily out of stock.
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Order issues must be reported within 7 days of delivery.
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Prices are subject to change based on inventory levels and supplier cost fluctuations.