What is Echinacea?

Echinacea is a herbaceous plant in the daisy family native to North America. Among Native Americans, it has traditionally been used for treating infections and wounds such as colds and flu, and there have been over 800 research studies demonstrating its effectiveness in treating these and other infections. Today, Echinacea is one of the most well-known and important medicinal plants in the world.



Echinacea purpurea

The high popularity of Echinacea in Korea has led to over-harvesting, resulting in some species, particularly those native to North America, being classified as endangered. Echinacea purpurea is a widely cultivated species that is easy to grow, can withstand drought, and can thrive regardless of the amount of sunlight, making it a common choice for commercial use.

Echinacea purpurea is also one of the most extensively studied varieties of Echinacea, with proven immune-boosting capabilities. As a result, many experts recommend products that contain a high concentration of this particular species.



Neutridome Echinacea

Each part of the Echinacea plant contains different beneficial substances, so it is recommended to choose products that include both the root and herb.

Neutridome Echinacea products only contain pure Echinacea purpurea extract, which includes both the root and herb components.

Adults: Take 1 capsule daily. Take at the first sign of infection.

1. Shipping

1) Shipping Rates

Free Shipping Conditions:

- Canada, USA, and South Korea: Free shipping on orders over $75 (or ₩75,000 KRW for South Korea).
Standard Shipping Fees for Orders Below the Free Shipping Threshold:

- Canada, USA, and South Korea: For orders under $75 (or ₩75,000 KRW), a $17.99 USD/CAD (or ₩15,000 KRW) shipping fee applies.

Note: Orders shipped to Yukon, NWT, and Nunavut may incur an additional shipping charge, and we will contact you by email if this applies. Free shipping offers are not available for items sold and shipped by third-party Marketplace Sellers.

2) Delivery Standards

Orders are typically shipped within 1 business day. Orders placed before 11:00 am EST are usually shipped the same day.

- Canada: Estimated delivery is 1-3 business days via Canada Post or UPS.
- USA: Estimated delivery is 5-10 business days via Canada Post or UPS.
- South Korea: Estimated delivery is 4-5 business days.

Delivery times may vary depending on location. For international orders, please contact our Customer Service for detailed information.

3) International Orders: Importing Goods and Taxes

Please verify that your country’s customs laws allow the import of nutritional supplements and herbs. Any customs fees or issues (such as impounding, expenses, losses, or return shipping fees) are the purchaser’s responsibility.

2. Order Processing and Cancellations

1) Processing Time:
Orders are typically processed and shipped within 1 business day of being placed. Please note that receiving an order confirmation does not signify acceptance, as Caforia reserves the right to refuse processing or shipping of any order.

2) Out of Stock / Back Orders:
If an item is temporarily out of stock, we will notify you by email. If you encounter any issues with your order upon receiving it, contact our Customer Service within one week, and we will assist promptly.

3) Order Cancellation:
If you need to cancel your order, please contact our Customer Service, and we will assist you immediately.

3. Returns and Refunds

Caforia strives to ensure customer satisfaction with our 100% Satisfaction Guarantee on products sold directly by Caforia (Seller: Caforia, Manufacturer: David Health). Please note that clearance items and orders outside Canada are eligible for returns only if defective.

1) Return Process

a. Contact Customer Service: Provide your order number, name, the item(s) to be returned, and the reason. Please do not send items before submitting a return request.

b. Return Shipping Fees: Customers are responsible for return shipping fees unless the item is defective or there was a shipping error.

c. Non-Refundable Shipping: Any original shipping costs paid will not be refunded for returns.

Returns are typically processed within two weeks of receipt. Once processed, please allow 2-10 business days for the refund to appear on your payment method, although it may take up to one billing cycle depending on your provider.

Return Address (For products sold and shipped by Caforia ONLY):

Caforia.ca
1111 Flint Road, #25
North York, ON, Canada
M3J 3C7
Tel: 416-739-8228

For any further questions regarding shipping, returns, or refunds, our Customer Service team is here to help. Thank you for choosing Caforia, and we hope you enjoy a healthy and satisfying shopping experience with us!